Refund policy
We want you to love what you order. If an item meets the eligible criteria, we'll make it right.
Eligible for return
- Item arrived damaged
- Manufacturer defect
- We shipped you the wrong item
Not eligible for return
- You changed your mind or no longer want the item
- The item wasn't quite what you expected
Have a question about a product before you buy? Contact us first at info@journalyourwaymo.com — we're happy to help you pick the right item.
How to request a return
- Contact us within 14 days of the date you received your order
- Email returns@journalyourwaymo.com to request a Return Authorization
- Include your order number and a description (and photo, if applicable) of the issue